Our Warranty

WARRANTY

7.5 / 10 Year Transferable Warranty respectfully
15 / 20 year Carlisle warranty respectfully‌

Our warranty is simple. 7.5 years on our part. The material and installation procedure is a 15 year system according to the manufacturer. What that means is that we install the product in accordance with the manufacturers recommended procedures and in doing so the warranty on the material is 15 years. Now you may be saying, what about the caulking and possible leaks like around the AC's. Since we put your AC and vents on curbs we then heat weld the pieces together in accordance with the manufacturer's procedures. This heat welding makes the ‌material one piece and falls under material warranty. We use expensive commercial grade ‌
caulking as well that have a long term proven record on commercial applications. RVRI does not skimp when it comes to quality workmanship or materials.

What RVRI specifically covers under this warranty is workmanship and material.  RVRI will repair, re-seal, re-caulk or replace  at their options to  ensure the said roof repairs will meet all of the manufacturers  requirements in order to maintain the said 15 year warranty. Interior damage is not covered under RVRI warranty or manufacturers warranty. That is why we strongly encourage you to come in for your inspections. So you won't have leaks. Consistent inspections will prevent leaks.

What you need to do to maintain our warranty:
Once your roof has been installed by RVRI, we want you to come back in 30 -45 days for an initial  inspection. Then you come in once a year. Inspections are no cost to you. The point is, we want to see the coach and inspect it to make sure things are doing well.  If any adjustments need to be done we will take care of them on the roofs we have installed at no cost to you. Coaches should be inspected if you notice any leaks at anytime at all. If you notice any leaks you need to tarp or caulk the coach immediately to prevent damage. Since we offer free inspections you can come in as much as you'd like. If you are headed out for a trip and it is before the 6 month mark, come on by and we'll inspect it so there won't be any vacation surprises. Failure to return for inspection may void your warranty. RVRI reserves the right to extend the warranty or cancel the warranty if inspections are not met.‌

Repairs:
Repairs are warrantied for 1 year from date and the same procedure listed above applies.‌
The inspections are to prevent any serious damage from happening, like serious rot that may ruin the coach due to not catching a concern that could have easily been repaired. Failure to bring the coach in will cost you for needed repairs.

What We do Cover:
RVRI roof warranty mirrors Carlisle warranty; It will cover the cost repairs and the material to the roofing only. Interior damage is not covered under any warranty. Acts of God / nature  are  ‌
excluded, such as trees falling a coach. Any unauthorized repairs will void your warranty, except those that are instructed by RVRI for emergency repairs. Mounting anything through the roof, screwing anything to the roof, applying improper and/or using incompatible sealants to the membrane will void the warranty and costs will apply to make proper repairs due to your ‌negligence. See Carlisle warranty below.‌

Transferable:
RVRI warranties are transferable for up to 10 years respectfully. Upon selling the coach/  trailer/ RV, the new owners would be required to follow the same procedures of inspection as ‌stated above. In order to transfer the warranty simply call RVRI and we will update the warranty to the new owners name. It's that simple. The new owners will need to bring the coach in for inspection. Carlisle will NOT transfer the warranty to the new owner. ‌

What we will do:
Upon finding any concerns needing attention RVRI will make such repairs to the roofing at RVRI's judgement and discretion so as to ensure the roof system will still maintain the 15 / 20 year warranty.‌